This level 2 programme has been designed to develop a learner’s customer service skills and help them recognise the impact their role has in fulfilling customer expectations.. This level 2 programme has been designed to develop a learner’s customer service skills and help them recognise the impact their role has in fulfilling customer expectations.... Read More Read Less
Relevant to
Individuals in a professional customer service role
Entry requirements
None, although this may differ per employer
Type
Apprenticeship
Standard
Customer Service Practitioner Level 3
Level
Level 3
Format/Modality
Blended learning delivery
Duration
12 months + 3 month EPA
Geography
England
Cost
£4,000, Levy funded
Contextualisation available
Yes