banner

BUSINESS SKILLS AND CUSTOMER SERVICE APPRENTICESHIP

Regulatory Compliance Officer Level 4

Organisations must act in line with relevant regulations and legislation, whilst also ensuring they are not having a negative effect on the environment, society, their customers, and their employees.

It is well recognised that the regulatory climate is a key contributor to the creation of a positive and supportive business environment whilst also assuring public and environmental protection. This increases the need for reliable, trustworthy, and skilled regulatory compliance professionals.

The Regulatory Compliance Officer Level 4 apprenticeship develops learners’ knowledge and skills to enforce the law working for a regulatory body. It also equips learners working in the private sector to best assure their organisation is compliant with legal requirements such as Health and Safety at Work and Data Protection. Learners will be able to confidently carry out inspections, investigate complaints and advise on business compliance.

Who is this programme for?

  • Regulatory Officers working in Local Government and Central Government to enforce the law
  • Compliance Officers in the private sector in to help assure the relevant laws, regulations and business standards are being adhered to

At a glance

Relevant to

Regulatory or Compliance Officers

Entry requirements

Level 3 qualification and Maths and English level 2 must be obtained prior to EPA

Apprenticeship

Type

Apprenticeship

Standard

Regulatory Compliance Officer Level 4

Level 4

Level

Level 4

Format/Modality

Blended learning delivery

Duration

15 months + 3 month EPA

England

Geography

England

Cost

£6,000, Levy funded

Contextualisation available

Yes

Enquire
banner

Programme outcomes

For employers

Law enforcement agencies and businesses will benefit from having a skilled internal resource capable of ensuring all legal and regulatory requirements are being met. The role of a Regulatory Compliance Officer is an important one, involving inspections, investigations, risk assessments and compiling formal reports for legal action.

For learners

This apprenticeship allows officers to further develop their understanding of the benefits of promoting compliance. They will become skilled at following up on actions and evaluating effectiveness. Apprentices will develop their skills to investigate complaints and incidents and their ability to work effectively with partner agencies. As they complete the course, they will be taking on their own case load and operating independently to provide additional capacity and value to their organisation.

Business skills hero header

Learning journey overview

Building on your existing skills and experience, during this apprenticeship you will:

  • What is regulation
  • Law making
  • Good regulatory delivery

  • Regulatory framework and legislation
  • How to motivate compliance
  • The impact of bad regulation

  • Risk assessments
  • Carrying out thorough investigations
  • Producing and investigation report

  • 90-minute knowledge exam
  • 2-hour observation of professional practice based on a practical scenario
  • 30-minute professional discussion (underpinned by portfolio)

Regulatory Compliance Officer programme features

  • Maths and English Level 2 (if not already obtained)
  • Immersive workshops and sessions
  • Regular development meetings with expert Coach or Trainer
  • Evidence workplace tasks to prove skills and behaviour
Want more information? Download the programme overview here Download

What our experts have to say

quote_icon

Having worked in the industry of Regulatory Compliance for over 30 years, aspects of my role involved some delivery of training, so it felt natural to transition into training new Regulatory Compliance Officers. It is rewarding to see their confidence grow during the procession of the apprenticeship and within their role. I have been working with Babington for over two years, I can honestly say that I enjoy every day

Sandra Tetley

Skills Coach

Excellence in numbers

Delivering meaningful outcomes

Trust your professional development to the experts. We're proud to help upskill thousands of professionals every year and support businesses in building the talent pipelines of tomorrow.

100%

100% of our RCO Level 4 apprentices passed their EPA for academic year 2020/21

78%

78% of our RCO Level 4 apprentices received a distinction at EPA for academic year 2020/21

14%

Babington RCO Level 4 apprentices achieved 14% above the national achievement rates for academic year 2020/21

Supercharge your career

  • Benefit from 1:1 coaching and mentoring throughout
  • Develop professional excellence and personal confidence and capability
  • Access to industry experts
  • Enriched and interactive learning resources
  • Fully blended delivery model for learning that suits you and your job role
  • Become a member of the UK's largest community of apprentices
Ready to get started? Enquire about this programme today Let's go!

You might also like these

Accountancy and Taxation Professional
SVQ in Business and Administration Level 5

This apprenticeship allows learners to gain an internationally-recognised qualification while they learn about the importance of communication and management of their performance in a business environment. This apprenticeship allows learners to gain an internationally-recognised qualification while they learn about the importance of communication and management of their performance in a business environment... Read More Read Less

  • <p>Blended learning delivery</p>
Blended learning delivery
  • <p>9 – 12 months</p>
9 – 12 months
  • Scotland Scotland
Accountancy and Taxation Professional
SVQ in Customer Service Level 6

Customer service professionals will develop the skills and confidence needed to deliver reliable customer service and confidently lead a team to improve customer service.. Customer service professionals will develop the skills and confidence needed to deliver reliable customer service and confidently lead a team to improve customer service.... Read More Read Less

  • <p>Blended learning delivery</p>
Blended learning delivery
  • <p>12 months</p>
12 months
  • Scotland Scotland
Accountancy and Taxation Professional
Customer Service Practitioner Level 2

This level 2 programme has been designed to develop a learner’s customer service skills and help them recognise the impact their role has in fulfilling customer expectations.. This level 2 programme has been designed to develop a learner’s customer service skills and help them recognise the impact their role has in fulfilling customer expectations.... Read More Read Less

  • <p>Blended learning delivery</p>
Blended learning delivery
  • <p>12 months + 3 month EPA</p>
12 months + 3 month EPA
  • England England
Accountancy and Taxation Professional
Customer Service Level 2

This Level 2 qualification provides learners additional skills and knowledge to progress their understanding in customer service as they deal with customers daily.. This Level 2 qualification provides learners additional skills and knowledge to progress their understanding in customer service as they deal with customers daily.... Read More Read Less

  • <p>Self-directed e-learning or,</p>
<p>Tutor-led virtual or face to face</p>
Self-directed e-learning or, Tutor-led virtual or face to face
  • <p>Self-directed e-learning: 16 weeks</p>
<p>Tutor-led delivery: 2 weeks</p>
Self-directed e-learning: 16 weeks Tutor-led delivery: 2 weeks
  • Nationwide Nationwide

Explore our full programme offering. View all programmes