Customer service professionals will develop the skills and confidence needed to deliver reliable customer service and confidently lead a team to improve customer service.. Customer service professionals will develop the skills and confidence needed to deliver reliable customer service and confidently lead a team to improve customer service.... Read More Read Less
Relevant to
Individuals looking to develop business administration skills for their role
Entry requirements
None
Type
Modern Apprenticeship
Standard
SVQ in Business and Administration Level 6
Level
SCQF Level 6
Format/Modality
Blended learning delivery
Duration
11 months
Geography
Scotland
Contextualisation available
Yes