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Property Services Apprenticeship

Housing and Property Management Assistant Level 2

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This Housing and Property Management Assistant Level 2 apprenticeship gives learners the opportunity to step into the property and housing management industry. Professionals will need a unique blend of skills and confidence to progress successfully. Along with the increased demand for trusted professionals within the industry, a housing and property management apprenticeship creates an opportunity for learners to become professionals, whilst learning and experiencing the industry.

During this apprenticeship, learners will develop their knowledge in core areas within a host of administrative functions, legislation, and regulation requirements as well as inspections and check out procedures. You will also develop key skills in negotiation and customer care to deliver a high-quality service experience for a wide range of clients, whilst gaining first-hand experience of your chosen industry.

Apprentices will be eligible for the following memberships:

  • Chartered Institute of Housing (CIH) at Member Level
  • Association of Residential Letting Agents (ARLA) at Associate Grade
  • Institute of Residential Property Management (IRPM) at Foundation Level or Associate Level (depending on length of service within the sector and within the organisation)

At a glance

Relevant to

Anyone looking to start a career within the housing and property management sector

Entry requirements

None, although this may differ per employer

Apprenticeship

Type

Apprenticeship

Standard

Housing and Property Management Assistant Level 2

Level 2

Level

Level 2

Format/Modality

Blended learning delivery

Duration

12 months + 3 month EPA

England

Geography

England

Cost

£3,000, Levy funded

Contextualisation available

Yes

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Programme outcomes

For employers

On completion of this level 2 apprenticeship, learners will possess a solid foundation of knowledge and understanding of the industry. While working and gaining experience, they will learn about the industry, as well as their organisation, giving them the ability to understand the importance of their role and the service they offer. Learners will develop into professionals as they develop the skills and confidence that enables them to put their knowledge to use and act in a professional manner with trust and integrity.

For learners

By completing the apprenticeship, you will understand how to be adaptable within your role as well as the importance of working collaboratively towards team and business targets and be able to communicate with a diverse range of customers and stakeholders. As you develop your skills and confidence, you will have a basis of understanding as you cover different aspect of your role as a property and housing professional.

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Learning journey overview

Building on your existing skills and experience, during this apprenticeship you will:

  • Legislation and regulation
  • Organisational awareness
  • Admisitration and negotiation

  • Range of services
  • Quality standards
  • Organisation policies

  • Time management
  • Tools and equipment
  • Decision making

  • Portfolio submission
  • Case study submission
  • Panel interview

Housing Property Management Assistant programme features

  • Immersive workshops and sessions
  • Evidence workplace tasks to prove skills and behaviour
  • Regular development meetings with expert Coach or Trainer
  • Maths and English Level 2 (if not already obtained)

Propertymark Partnership

Propertymark is the leading membership organisation for property experts who are dedicated to promoting the highest professional standards within the UK property industry. Their members are made up of estate and letting agents, commercial property agents, inventory experts and auctioneers who have committed to raise standards in their respective industries.

Want more information? Download the programme overview here Download

What our learners have to say

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My specialist trainer was honestly fantastic, very clear with what we needed to do in order to completed the course. She would go through all of the work with us, and also read through the work we had completed in order to see if there was anything we needed to do to improve to help us achieve a satisfactory piece of work. Clear communication throughout the course and clear expectations were set from the beginning as to what we were aiming for.

Housing and Property Management Assistant Level 2 Learner

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My specialist trainer was excellent. I felt she genuinely cared about myself and my colleague passing and put in a lot of effort and time to ensure we did so.

Housing and Property Management Assistant Level 2 Learner

Excellence in numbers

Delivering meaningful outcomes

Trust your professional development to the experts. We're proud to help upskill thousands of professionals every year and support businesses in building the talent pipelines of tomorrow.

83%

Babington received a Customer Satisfaction rate of 83% for academic year 2020/21

100%

100% of our Housing and Property Management Assistant L2 apprentices passed their EPA for academic year 2020/21

91%

Babington received a 91% 'positive destination' rate across apprentices in academic year 2020/21

Supercharge your property career

  • Access to experts in the Property Services sector
  • Develop professional excellence and personal confidence and capability
  • Benefit from 1:1 coaching and mentoring throughout
  • Enriched and interactive learning resources
  • Fully blended delivery model for learning that suits you
  • Become a member of the UK's largest community of apprentices
Ready to get started? Enquire about this programme today Let's go!

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