This level 2 programme has been designed to develop a learner’s customer service skills and help them recognise the impact their role has in fulfilling customer expectations.. This level 2 programme has been designed to develop a learner’s customer service skills and help them recognise the impact their role has in fulfilling customer expectations.... Read More Read Less
Relevant to
Individuals looking to develop business administration skills for their role
Entry requirements
None
Type
Modern Apprenticeship
Standard
SVQ in Business and Administration Level 5
Level
SCQF Level 5
Format/Modality
Blended learning delivery
Duration
9 – 12 months
Geography
Scotland
Contextualisation available
Yes