This apprenticeship allows learners to gain an internationally-recognised qualification while they learn about the importance of communication and management of their performance in a business environment. This apprenticeship allows learners to gain an internationally-recognised qualification while they learn about the importance of communication and management of their performance in a business environment... Read More Read Less
Relevant to
Anyone involved in a customer service role
Entry requirements
None
Type
Modern Apprenticeship
Standard
SVQ in Customer Service Level 6
Level
SCQF Level 6
Format/Modality
Blended learning delivery
Duration
12 months
Geography
Scotland
Contextualisation available
Yes