This advanced apprenticeship has been designed to help professionals form in-depth knowledge of the industry and business environment in which they work.. This advanced apprenticeship has been designed to help professionals form in-depth knowledge of the industry and business environment in which they work.... Read More Read Less
Relevant to
Anyone involved in a customer service role
Entry requirements
None
Type
Modern Apprenticeship
Standard
SVQ in Customer Service Level 6
Level
SCQF Level 6
Format/Modality
Blended learning delivery
Duration
12 months
Geography
Scotland
Contextualisation available
Yes