The Apprentice will be based on Reception and will act as the first point of contact for visitors, providing professional support to the HR function and the wider office. This role combines office administration with HR administrative responsibilities as part of the People Team.
HR & Recruitment Support
- Assist in the recruitment process, including posting job advertisements, screening CVs, scheduling interviews, and conducting background checks as instructed.
- Add new starters to relevant platforms and systems.
- Support HR administration tasks as required by the People Team.
Office & Facilities Administration
- Manage the use of office space, including hot desk bookings and preventing overcrowding.
- Ensure all office notices (e.g., Health & Safety notices, insurance certificates) are current and compliant.
- Book meeting and training rooms as required.
- Maintain kitchen cleanliness and ensure supplies are stocked.
- Organise office celebrations, including birthday cards and cakes for staff and Registered Managers.
- Manage the company archive function.
Reception & Visitor Management
- Answer incoming calls and direct enquiries to the appropriate colleagues.
- Welcome visitors to the office, providing information, guidance, and refreshments as appropriate.
- Support and coordinate office inductions for new managers, liaising with Heads of Department to facilitate delivery.
Executive Support
- Ensure refreshments are prepared and delivered in line with the CEO’s requirements, as well as for the Chief Operating Officer and Managing Director.
- Manage communications for the CEO in various formats.
- Oversee the CEO’s working environment to ensure it meets their preferences and requirements.
- Undertake additional administrative tasks as required, including purchasing gifts and arranging travel.