A level 3 apprenticeship focusing on improving all elements of customer service, care, and processes in customer-centric organisations.. A level 3 apprenticeship focusing on improving all elements of customer service, care, and processes in customer-centric organisations.... Read More Read Less
Relevant to
Anyone involved in a customer service role
Entry requirements
None
Type
Modern Apprenticeship
Standard
SVQ in Customer Service Level 6
Level
SCQF Level 6
Format/Modality
Blended learning delivery
Duration
12 months
Geography
Scotland
Contextualisation available
Yes