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Unlock the potential of your workforce with funded learning Download the ‘Untapped to Unlimited’ whitepaper here

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Unlock the potential of your workforce with funded learning Download the ‘Untapped to Unlimited’ whitepaper here

Managed Service Provision

managing complexities

Organisations

Struggling to manage multiple apprenticeship providers and the data that comes with it? You’re not alone. Apprenticeship supply chains are expanding, introducing new challenges for teams to navigate. Many employers lack the dedicated resources or robust tools to ensure all apprenticeship providers perform at their best, while maintaining accurate, informative data across the supply chain.

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A comprehensive solution

Save time and reduce the admin burden

Let us handle the heavy lifting. Our managed service will take responsibility for standardising, quality assuring, and developing data from your training provider supply chain. We’ll present it in insightful dashboards and reports to support better decision-making.

We can help you:

  • Standardise and ensure data quality across providers
  • Develop and transform raw data into useful insights
  • Present clear, actionable dashboards and reports
  • Take ownership of data management, reducing admin tasks
  • Provide data-driven insights to optimise performance and decision-making

Improve training provider performance and learner outcomes

Our managed service will drive performance improvements through data-driven recommendations. With a deep understanding of apprenticeship training provider supply chains, we have a proven track record of implementing impactful KPIs that enhance performance across the network.

We can help you:

  • Provide data-driven insights that drive performance improvements
  • Effectively manage your apprenticeship training provider supply chain
  • Agree and implement KPIs that align with your goals
  • Identify key areas for improvement to enhance learner outcomes
  • Deliver actionable recommendations based on performance analysis

Stay compliant with real-time policy changes

Our agile managed service, backed by industry experts, ensures you stay compliant with evolving apprenticeship policies. We respond quickly to changes, adjusting data collection and providing expert guidance to help you navigate the ever-changing landscape.

We can help you:

  • Swiftly adapt to real-time policy changes with expert guidance
  • Adjust data collection to meet new compliance requirements
  • Ensure your provider network stays aligned with the latest regulations
  • Receive expert advice and support through the changing apprenticeship landscape
  • Minimise compliance risks with proactive, real-time insights and adjustments
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PERFORMANCE MANAGEMENT

Data Driven Decision Making

Our management information (MI) process ensures quality-assured and standardised data across all training providers, providing a reliable foundation for accurate, fair, and objective performance monitoring. By applying a consistent scorecard approach, we enhance transparency and accountability, allowing for clear comparisons and better management of provider performance. This robust system empowers you to make informed decisions based on accurate, standardised metrics, ensuring that performance improvements are driven by data rather than subjective judgment. The MI process also enables quick identification of trends, strengths, and areas for improvement, allowing you to optimise your training provider network and drive meaningful results for learners and your organisation.

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OUR CLIENTS

Supporting the best

Our Service Options

Flexible to meet your business needs

  1. Consolidated and consistent Management Information (MI)

  2. Quality assurance of MI from all training providers

  3. Collation of MI from all training providers

  4. Trend analysis, reports, and programme insights

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As well as the services in Tier 1, Tier 2 includes...

  1. Management of training provider supply chain

  2. Meeting and managing escalations with business units

  3. Consolidation of supply chain and identification of suitable training providers to meet unmet demand

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WHAT'S ON

Join Our Upcoming Events

Do you currently work with multiple training providers? Are you looking to improve the impact of your apprenticeship programmes? Is the administrative burden of managing lots of training providers taking up valuable time?

Join us for an exclusive insight session into Babington’s Managed Service Provision (MSP) and discover how it can transform the way your organisation manages apprenticeships.

What you’ll gain from this session:

  • What is Managed Service Provision (MSP)
  • The benefits that MSP can achieve with business
  • A clear understanding of how MSP can streamline apprenticeship delivery with access to powerful benchmarking and insights
  • Real-world insights from BT on the impact of Babington’s MSP approach
  • The opportunity to ask questions and explore how MSP could work for your organisation
Register
Can we help you manage your provision? Get in touch on 0333 323 4050 or Contact us

What our clients say

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Throughout the mobilisation phase we worked closely together to ensure Babington were aligned to what we were trying to achieve, and created common goals. Significant time was spent understanding our requirements which was then project managed in a structured fashion through to go live date. We are already seeing the benefits, across the whole supplier landscape – with greater data integrity which is consist and standardised across the board. Meaning we collectively drive greater business value from our supplier network through effective and strong supplier management. Strong communications and engagement with stakeholders has been key to success and has resulted in improved customer experience and greater insight and understanding of supplier performance. In partnership with Babington we can then continue to consolidate our supplier base ultimately driving value from our suppliers and continually improving in a joined up way.

Jamie Pemberton-Legg

Head of Apprenticeships at BT Group

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NEED TO KNOW

Frequently asked questions?

Here are some quick-fire questions on our managed service provision that you might find helpful

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Decision Makers

Switching is easy! Our dedicated onboarding team ensures a smooth transition, guiding you every step of the way. We handle all communications with your training provider supply chain, minimising disruption and reducing any extra admin for you.

You’ll save time and reduce admin, see improved training provider performance and learner outcomes, and stay compliant with real-time policy changes, all while we handle the heavy lifting for you

Yes, we’re provider agnostic. Our top priority is ensuring your organisation partners with high-quality training providers, delivering an excellent learning experience for your learners

Absolutely! Our Managed Service Provider (MSP) model allows us to work with any training provider, even if we don’t directly deliver the programmes

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Apprenticeship Teams

We provide regular insights and data reports, typically on a monthly basis.

We offer flexible contract terms that can be customised to your organisation’s needs. While we recommend a minimum 12 month contract period to ensure continuity and effective performance management, we are happy to discuss terms that work best for you.

Yes, we can seamlessly manage your existing training provider network. We’ll take responsibility for performance monitoring, data collection, and communication, ensuring a streamlined and high-quality service without disrupting your current relationships.

We don’t have a fixed minimum spend commitment. Our services are tailored to fit your organisation’s specific requirements, and we’re happy to work with you to establish a solution that meets both your budget and business objectives.