This level 2 programme has been designed to develop a learner’s customer service skills and help them recognise the impact their role has in fulfilling customer expectations.. This level 2 programme has been designed to develop a learner’s customer service skills and help them recognise the impact their role has in fulfilling customer expectations.... Read More Read Less
Relevant to
Individuals new to an administration role or looking to progress into this type of job role
Entry requirements
There is an initial assessment as part of the application process
Type
Free Adult Learning
Standard
Certificate in Principles of Business Administration Level 2
Level
Level 2
Format/Modality
Self-directed e-learning or,
Tutor-led virtual or face to face
Duration
Self-directed e-learning: 16 weeks
Tutor-led delivery: 3 weeks
Geography
Nationwide
Cost
Free, government funded