This level 2 programme has been designed to develop a learner’s customer service skills and help them recognise the impact their role has in fulfilling customer expectations.. This level 2 programme has been designed to develop a learner’s customer service skills and help them recognise the impact their role has in fulfilling customer expectations.... Read More Read Less
Relevant to
Individuals looking to enter employment, or return to employment following a career break
Entry requirements
There is an initial assessment as part of the application process
Type
Free Adult Learning
Standard
Certificate in Personal Development for Employability Level 2
Level
Level 2
Format/Modality
Virtual or face to face delivery
Duration
2 weeks
Geography
Nationwide
Cost
Free, government funded