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Want to get to grip with apprenticeships? Download the latest free whitepaper and playbook here.

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Want to get to grip with apprenticeships? Download the latest free whitepaper and playbook here.

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Leadership and Management Apprenticeship

Operations Manager Level 5

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With increased competition and technological advances, organisations need managers who can create innovative, future-proof strategies and visions. Today’s Operational Managers must possess an analytical mindset and an ‘out of the box’ approach to business process design, strategic change, risk management, and overall business improvement.

Our Operations Manager Level 5 programme equips professionals in management positions with the essential skills and insights needed to excel in leadership and management. This programme is designed to empower you with the creativity, vision, and strategic thinking necessary to lead your business in a fast-paced, competitive environment.

Through our blended learning approach, participants will gain recognised qualifications that support their experience, enabling them to apply best practices and lead their teams efficiently. This programme focusses on building a strong foundation in management, deepening understanding, and empowering learners to excel in their roles.

Our programmes are designed around the principles of the ‘three Es’:

  • Education
  • Experience
  • Exposure

 

Take a detailed look at the programme topics and learner journey below, or get in touch today to find out more!

This programme is available with or without a formal CMI Level5 Certificate in Leadership and Management. Benefits of the CMI Level 5 professional qualification

  • Learners will achieve a level 5 certificate in Leadership and Management
  • You will qualify for Chartered Manager status with the CMI
Enquire

At a glance

Entry requirements

Must have functional skills maths and English at a minimum of level 2 if completing the standard and the CMI professional qualification pathway. Learners must manage a minimum of two direct reports and report to senior leaders.

Apprenticeship

Type

Apprenticeship

Standard

Operations Manager Level 5

Level 5

Level

Level 5

Format/Modality

Blended learning delivery

Duration

14 months + 5 month EPA

England

Geography

England

Cost

£9,000 Levy, funded

Contextualisation available

Yes

Enquire
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Programme outcomes

For employers

Organisations will benefit from greater confidence and the increased skillset of their employees. As operational managers support the planning and realisation of strategic business objectives and goals, your business will be better equipped with a leader capable of driving teams, departments, and the entire organisation towards success.

For learners

This programme is designed to support middle managers in developing a deeper understanding of operational management, including business processes and risk management. It will also equip you with the strategic planning skills, business process design insights, and leadership abilities needed to inspire and deliver results within your team. Upon completion of this apprenticeship, you will have the qualifications and skillset to advance your career to the next level.

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Learning journey overview

Building on your existing skills and experience, during this apprenticeship you will:

  • Leadership communication skills
  • Collaborative working

  • Management of self
  • Improving performance
  • Productivity

  • Operational planning
  • Operational governance

  • 1 hour professional discussion on the portfolio
  • 4,000 word project proposal
  • 20 minute presentation and 40 minute Q&A

Programme highlights

  • Development meetings with Skills Coach every 6 weeks
  • Immersive workshops
  • Evidence workplace tasks to prove skills and behaviour
  • Maths and English Level 2 (if not already obtained)

CMI Accreditation

The Chartered Management Institute (CMI) is the Chartered Body for Management and Leadership. For 75 years, they have supported business and learners to increase their skillset and confidence to become successful managers and leaders. The CMI is the only organisation that can award Chartered Manager status, this is considered to be the highest accolade for managers and leaders.

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Want more information? Download the programme overview here Download

What our learners have to say

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Thanks for all the support! I gathered so much from the sessions, especially to integrate models and theories to support my points as well as to evaluate and analyse them in my presentations. Learning is a continuum and I will keep learning to do better to support my team and department.

ODM Level 5 Learner

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My skills coach should be congratulated on their motivational skills, they helped me achieve my qualification on time and to a high standard.

ODM Level 5 Learner

Excellence in numbers

Delivering meaningful outcomes

Trust your professional development to the experts. We're proud to help upskill thousands of leaders and managers every year and support businesses in building the talent pipelines of tomorrow.

86%

86% CSAT score across Operational Departmental Manager apprentices for academic year 2020/21

99%

99% of our Operational Departmental Manager apprentices passed their EPA in the academic year 2023/24

96%

96% of our Operational Departmental Manager apprentices received a distinction at EPA in the academic year 2023/24

Supercharge your management career

  • Benefit from 1:1 coaching and mentoring throughout
  • Fully blended delivery model for learning that suits you
  • Develop professional excellence and personal confidence through work-based scenarios
  • Enriched and interactive learning resources
  • Access to some of the UK's leading leadership and management specialists
  • Become a member of the UK's largest community of apprentices
Ready to get started? Enquire about this programme today Let's go!