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Want to get to grip with apprenticeships? Download the latest free whitepaper and playbook here.

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Want to get to grip with apprenticeships? Download the latest free whitepaper and playbook here.

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DIGITAL, DATA AND IT APPRENTICESHIP

Information Communications Technician Level 3

Organisations increasingly rely on computer and communications systems in all areas of their operations and decision-making processes. It is therefore crucial to ensure the optimal performance and maintenance of systems. An Information Communication Technician (ICT) is critical to achieving this.

This level 3 apprenticeship programme builds knowledge and understanding across key technical themes including data quality and types, modelling, and regulatory knowledge, as well as developing communication and presentation skills.

Learners on this programme will be responsible for prioritising systems support tasks as they arise and for monitoring and maintaining system performance. They may work alone or as part of a team but will escalate problems in line with their organisation’s policies and Service Level Agreements.

Programme features

  • Immersive workshops and sessions
  • Regular development meetings with expert Coach or Trainer
  • Evidence workplace tasks to prove skills and behaviour
Enquire

At a glance

Relevant to

Individuals looking to develop knowledge and understanding across key technical skills

Entry requirements

Apprentices without Level 2 English & Maths will need to achieve this prior to taking the End Point Assessment

Apprenticeship

Type

Apprenticeship

Standard

Information Communications Technician Level 3

Level 3

Level

Level 3

Format/Modality

Blended, Virtual Classroom

Duration

15 months + EPA

England

Geography

Nationwide

Cost

£15,000

Contextualisation available

Yes

Enquire
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Programme outcomes

For employers

Businesses can develop high-performing technical talent from within. The ICT Level 3 apprenticeship is designed to equip learners, and in turn their organisations, with the skills and competencies they need to thrive in roles overseeing critical IT systems infrastructure.

For learners

Individuals can gain the skills required to progress their careers in a range of IT systems roles. Besides developing core technical knowledge, the programme also helps learners develop the necessary skills and behaviours to communicate, present, and business-partner effectively.

Woman and man sitting at laptop laughing wearing bright coloured tops

Learning journey overview

Building on your existing skills and experience, during this apprenticeship you will:

  • Induction to ICT
  • Self-analysis & target setting
  • Communication & presentation skills

  • Data quality & types
  • Analysis & statistics
  • Visualisations

  • Regulation & security
  • Algorithms
  • Ethics & innovation
  • Modelling
  • Blending
  • Databases
  • Future learning

  • Synoptic project with questioning, professional discussion supported by portfolio

Specialisation options

  • Foundational principles covered as standard
  • This programme gives learners the option to specialise
  • Support Technician route - suitable for generic IT support roles
  • Network Technician route - specifically supporting networks
  • Both cover regulations, security & ethics
Want more information? Download the programme overview here Download

Excellence in numbers

Delivering meaningful outcomes

Trust your professional development to the experts. We're proud to help upskill thousands of professionals every year and support businesses in building the talent pipelines of tomorrow.

80%

80% of our Digital, data & IT apprentices achieved a Distinction rate for the 2020/21 academic year

64%

IT executives see the talent shortage as the most significant adoption barrier to 64% of emerging technologies

200%

Increase in the demand for IT and technical roles in the past 12 months

48%

48% of companies are recruiting for roles that require hard data skills

5

Recruitment for key IT and tech roles can take upto 5 months in the current market

Supercharge your career

  • Enriched and interactive learning resources
  • Develop professional excellence and personal confidence and capability
  • Access to experts in the IT and Data sectors
  • Benefit from 1:1 coaching and mentoring throughout
  • Fully blended delivery model for learning that suits you
  • Become a member of the UK's largest community of apprentices
Ready to get started? Enquire about this programme today Enquire

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