Enabling Lives are looking for a new Business Administration Apprentice! You will be studying toward your Level 3 Apprenticeship in Business Administration. Please note – You must have a driving licence & access to a vehicle due to travel requirements.

As a Business Administrator Apprentice, you will learn how to provide essential administrative and organisational support to help Enabling Lives deliver high-quality, person-centred care. During your apprenticeship, you will develop skills in recruitment, HR, finance, and general office administration while working as part of a friendly and supportive team.

This role is ideal for someone who is motivated, organised, eager to learn, and passionate about helping others.

Key Responsibilities

Recruitment and Onboarding

• Help advertise job vacancies and attract the right candidates.
• Support with reviewing applications and scheduling interviews.
• Assist with completing important pre-employment checks such as references, DBS checks, and right-to-work.
• Help prepare new starter paperwork and set up profiles on digital systems.
• Keep recruitment records up to date in line with company and CQC standards.

HR and Staff Development Support

• Update staff records, HR databases, and personnel files.
• Maintain the staff training matrix and help book required training.
• Communicate with staff to remind them about training, meetings, and supervision sessions.
• Support managers with tracking absences and updating attendance records.
• Contribute to staff development activities, with opportunities to train as a future “Train the Trainer” if desired.

Operational and Administrative Support

• Keep logs updated for safeguarding, incidents, complaints, and quality assurance.
• Manage filing systems and archives to ensure information is organised and accessible.
• Order and monitor office supplies, PPE, and other resources.
• Help create newsletters to keep staff informed.
• Support with diary management, arranging meetings, taking minutes, and tracking actions.
• Suggest improvements to help make processes more efficient.

Finance and Payroll Support

• Support payroll tasks such as collecting hours worked and tracking holidays.
• Process staff expense paperwork.
• Scan and organise finance documents.
• Work with the Finance Director to ensure financial records are accurate.

Values and Behaviours

• Compassion: Ensuring all tasks are undertaken with empathy for staff and the people we support.
• Accountability: Owning responsibilities and delivering work to the highest standards.
• Innovation: Continuously seeking to improve processes and introduce efficient solutions.
• Respect: Supporting colleagues and service users in a way that promotes dignity and inclusion.
• Collaboration: Building strong relationships across teams to achieve shared goals.

Please note: You will be required to travel to Birmingham on at least 1 occasion per week.

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

• Communication skills
• Attention to detail
• Organisation skills

Founded in 1974, we’ve been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.