We are pleased to offer an exciting opportunity for an Apprentice Colleague Services Coordinator to join our Colleague Services team. This role is ideal for someone at the start of their career who is keen to develop within a supportive People function while completing a Level 3 Business Administration Apprenticeship.

You will play a key role in delivering an outstanding colleague and visitor experience, acting as the first point of contact at our Bournemouth centre. Working collaboratively with internal teams and external suppliers, you will support the smooth day-to-day running of the site, facilities, and colleague services, while role-modelling our core values in everything you do.

Key Responsibilities:

• Provide a professional and welcoming front-of-house service for learners, colleagues, and visitors
• Act as the first point of contact for reception enquiries, directing calls and visitors appropriately
• Coordinate maintenance, service contracts, and external suppliers, including cleaning, waste, fire safety, and facilities repairs
• Maintain accurate records in line with company policies and procedures
• Support new colleagues with onboarding, including welcome packs, ID badges, and equipment
• Produce and issue ID badges for colleagues and learners
• Book travel, accommodation, meeting rooms, and refreshments as required
• Support the wider Business Services and People teams with general administrative tasks
• Arrange and manage incoming and outgoing post and parcel deliveries
• Order stationery, uniform, consumables, and office equipment in line with DSE requirements
• Carry out Health and Safety tasks, including fire alarm testing and maintaining risk assessments
• Assist with raising purchase orders and coordinating suppliers
• Act as a named key holder, with occasional responsibility for opening and closing the academy
• Ensure compliance with GDPR, data protection, safeguarding, and Health & Safety requirements
• Proactively promote and safeguard the welfare of children and young people
• Maintain your own continuous professional development record

Other in:

• Maths GCSE or Equivalent (grade )
• English GCSE or Equivalent (grade )

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

• Administrative Skills
• Creative
• IT Skills
• Organisational Skills

Founded in 1974, we’ve been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.

As one of the UK’s largest and longest-established apprenticeship and training providers, we’re proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 12-month Apprenticeship, you will have obtained your Business Administration apprenticeship L3 Apprenticeship.