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Want to get to grip with apprenticeships? Download the latest free whitepaper and playbook here.

DIGITAL, DATA AND IT PROFESSIONAL QUALIFICATION

ITIL 4 - Foundation (with exam voucher)

Start your prep for the ITIL 4 Foundation exam with our instructor led ITIL 4 Foundation course. The ITIL 4 Foundation training covers exam objectives and helps you understand the key concepts of service management, how the ITIL guiding principles can help an organization, the four dimensions of service management, and much more. 

You will learn the key topics, terms, and concepts needed to pass the ITIL 4 Foundation exam and will consequently create great career opportunities. You will be well versed in the ITIL guiding principles and confident to apply them to your daily tasks. 

This course also includes an exam voucher.

Course includes:

  • 70+ quizzes to test your knowledge
  • 80+ effective memory aiding flashcards
  • Glossary of 80+ key terms and definitions
Enquire

At a glance

Professional Qualification

Type

Professional Qualification

Standard

ITIL 4 Foundation

Format/Modality

Virtual delivery

Duration

12 months access, 40 – 80 hours of learning

Nationwide

Geography

Nationwide

Cost

£1000

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Learning topics

Learning journey overview

  • This course begins with a pre-assessment. It will identify how much you know about a topic and any possible areas of improvement before you start learning.

  • Introduction and overview
  • Key concepts of service management
  • Four dimensions of service management

  • The ITIL service value system
  • The service value chain
  • ITIL management practices

  • After completion of the course, you’ll have a short Post-Assessment to measure your achievement

Additional features

  • Each question offers a detail explanation for correct ad incorrect answers
  • Unlimited attempts on practice tests and questions
  • Learn, test and review modes to suit individual learning styles

For Employers

Employers can use this courfse to upskill individual professionals or entire data and IT teams, helping them to gain the skills needed to understand the concepts of service management and processes for your organisation. On completion of this course, employees will be able to confidently support your organisation with IT activities such as IT asset management and services needed for the running of a business.

For Learners

On completion of this course, you will have the knowledge and skills needed to take your ITIL 4 exam. In addition, you will have the confidence to apply your learning to your role within any IT function. You will be well versed in the management of IT systems, services, and assets aiding in the smooth running of your businesses’ needs.

digital data and it
Ready to develop your IT management skills? Purchase this course

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