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Want to get to grip with apprenticeships? Download the latest free whitepaper and playbook here.

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FINANCIAL SERVICES SCOTLAND APPRENTICESHIP

SVQ in Providing Financial Services Level 6

This SVQ in Providing Financial Services Level 6 apprenticeship allows learners to develop their knowledge of the rules and regulations of the banking industry and how these apply to their day to day role. They will also learn the importance of personal and professional planning and development.

The optional units will be chosen to suit the role of the apprentice and will support and stretch the learner, deepening their understanding and expertise.

For branch staff, learners can choose to focus on, developing their knowledge on counter transactions, opening accounts and improving their customer service skills.

For call centre staff they can focus on, developing their customer service skills, delivering banking services over the telephone and how to work collaboratively within a team.

This apprenticeship will support the learner to further develop their communication and IT skills within the workplace, aiding them to communicate effectively and professionally with stakeholders.

At a glance

Relevant to

Financial services professionals wishing to progress within the sector

Entry requirements

None

Type

Modern Apprenticeship

Standard

SVQ in Providing Financial Services Level 6

Level

SCQF Level 6

Format/Modality

Blended learning delivery

Duration

15 months

Geography

Scotland

Contextualisation available

Yes

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Apprenticeship SVQ in Providing Financial Services Level 5

This apprenticeship creates a route into the banking industry as learners develop their knowledge on the rules and regulations of the banking industry and how these apply to their day-to-day responsibilities.. This apprenticeship creates a route into the banking industry as learners develop their knowledge on the rules and regulations of the banking industry and how these apply to their day-to-day responsibilities.... Read More Read Less

Blended learning delivery
12 months
Scotland

Learn more

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