As a Business Administration Apprentice, you will play a key role in supporting the smooth day-to-day running of our office. Working closely with the Home Care Services Manager and wider team, you’ll develop essential administrative skills and gain insight into how a busy organisation operates.

Key Responsibilities:

• Supporting the day-to-day operation of the office environment
• Carrying out general administrative tasks including filing, photocopying, and document management
• Answering telephone calls and handling enquiries professionally
• Managing and updating the organisation’s computer database and records
• Organising and maintaining digital files, ensuring regular backups are completed
• Assisting with the Quality Documentation System in line with procedures
• Maintaining purchase order records and systems
• Keeping complaint files up to date and organised
• Supporting meetings by taking minutes and preparing documentation for distribution
• Following company policies and procedures at all times
• Supporting the wider team with additional administrative duties when required

What You’ll Gain:

• A nationally recognised Business Administration qualification
• Hands-on experience in a professional office setting
• Development of key skills such as communication, organisation, and IT
• The opportunity to work within a supportive and friendly team