The Future Bright for Babington: Interview with our Operations Director

three people having a meeting
Posted by: Marketing

Last March, Babington colleagues packed up their desks and moved to their home offices. Now, more than a year on, Emma Smith-Brindley (Operations Director at Babington) has given her insight into the ways that Babington has adapted due to the pandemic, and what a bright future Babington holds.

How have new ways of working been implemented?

“We have been working in a remote world, we have all got very familiar to using Team, Zoom etc. Not only for work but also to communicate with our families and friends. We have ensured all of our staff were equipped to work from home comfortably. It has been great to get to know each other more by meeting each other’s family members, children and pets on our sessions.”

How have colleagues adapted? New activities, focuses, considerations etc.

“I think our staff have adapted brilliantly in a very uncertain world over the past 12 months, they have not only learnt to delivery all sessions with their learners remotely but they have all become very creative as well during lockdown, from painting to pottery to baking to learning a new language and even building outdoor spaces or pizza ovens.”

Have the changes caused a culture shift at Babington? If so, in what way?

“Yes I think so, I think we have communicated more as a business and although we can’t be together in the same room we have probably seen more of each other on Teams sessions than ever before. We are making sure we have down time as well with our teams doing weekly quizzes and catching up. I think we are now more flexible as a business in our ways of working.”

In light of this, what does the future look like for Babington?

“I think the future is very bright for Babington, we were able to adapt very quickly and ensure our learners still got a great learning experience, we have been more engaged as a team and meant we have met people we may not have always met when you are not based in an office. We have learnt anything is possible and there is nothing we cannot achieve.”

“For me personally I feel being able to have more of a work life balance has been the key here, its nice to switch off at a reasonable time and spend time with my husband and the dog (diesel) as I haven’t been sat on a motorway for hours trying to get home. We are getting out in the fresh air more and walking miles before and after work, which I wouldn’t have done before as never would have had the time in the morning.”

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