After getting in touch with Babington Group (Stoke branch) Josh was offered an interview at insurance broker JSW where he has worked as an apprentice for just over a year.
Josh, aged 19, of Tunstall, loves the hands-on experience he is getting working with the firm while working towards his IF1 qualification, part of the Certificate in Insurance.
He said: “I’m speaking to people and learning all of the time.
“My job involves answering the phones, speaking to the customers, identifying how we can help them and putting them through to the right person. I’m learning everything about the business here.
“It is a very friendly place to work, I’ve found it easy to get on with everyone.”
JSW has been so impressed with Josh, who completed A-levels in business studies, sociology, psychology and sport at St Margaret Ward Catholic College in Tunstall, that it has put him forward in The Sentinel Business Awards in the Apprentice of the Year category, sponsored by Stoke-on-Trent College.
JSW employs 28 people, split between its headquarters at Lymedale Business Park, an office in Silverdale and satellite bases in Melton Mowbray and Halifax. Its main insurance brands include Landlord Sure, Bizzy Cover and Director Protector.
JSW director Colin Whitfield said: “There was never any question, only a few months into Josh’s apprenticeship, that he would go on to become a highly valued member of our team, or that once his first year came to an end, we would offer him a permanent position with JSW.
“Josh has that rare quality amongst teenagers of being someone who accepts instructions, not just without complaint, but actually with enthusiasm. He’s someone who embraces constructive criticism and uses it as he strives to always do better – which is quite rare at any age.
“Josh is always cheerful and displays a positive outlook at all times. He’s very likeable and has become a highly popular team member, even pushing himself forward as a role model for healthy living amongst his colleagues.”
Josh’s tutors visit him to set his course work and observe his skills. His first exam is next month.
Josh added: “I’m looking forward to carrying on my work here and moving on to the next stages in my apprenticeship.”