It’s that time of year again. On the 4th of December, we will be celebrating graduation day for our level 3 and level 4 learners, who will acquire their well earned qualifications and set their career off in the right direction.
This is an exciting time for our learners, who will be glad to see that all of their hard work has finally paid off. We had a chat with a few of them about their experience, as well as their plans for their career going forwards.
Jade Holloway, CII Certificate in Providing Financial Services
I work as an apprentice insurance advisor at Mercer and Jones Co. Ltd, and every day is manic! I carry out activities like giving quotations and referrals, as well as chasing up and speaking to insurers.
Aside from all the administrative skills I picked up, I really feel like this apprenticeship has got me out of my shell. Before, I was very shy. At times, I even had trouble getting out of the house and going to the shop. But this apprenticeship has boosted my confidence massively after speaking to so many people over the phone including customers and insurers. I really feel like I can talk to anybody.
At first, I had a few difficulties with understanding everything the role involved. I had to get my head around complicated procedures, learning how to assess the risks of each client. You have to bear in mind that every customer is different, and be flexible enough to change your approach.
Babington have been really helpful, as always. I have been with them for 5 years and my advisors were there for every step. I always felt comfortable enough to ask them about anything I didn’t understand.
It’s a relief to be graduating! I just can’t wait to continue, and get some more qualifications under my belt. The next plan is to gain more CII qualifications, and continue gaining experience!
Connor Jones, Level 3 Diploma in Health and Social care
My Level 3 Apprenticeship in Health and Social Care was one leap closer to opening many doors. I had worked in the healthcare sector for a few years without any qualifications and found myself hitting brick walls when I wanted to progress. I began working as a Night Care Assistant and was offered an apprenticeship with Babington. I thought with the knowledge I had gained from previous roles; why not give it a go?
The signing up process was really easy and I was soon assigned a tutor. On meeting my tutor Jackie, we developed a learning plan, chose my units for the diploma and the apprenticeship, and I set myself goals and deadlines. We also made appointments to meet with each other. On these appointments we would discuss any queries or issues, and carried out compulsory observations for the award.
Jackie was fantastic! She supported me 100% of the way. She made the award so diverse. It’s not all just writing and putting your head in books! She was always there when needed, either by phone or email. This way me and Jackie were fully aware what was to be done, which helped make the apprenticeship such an easy process.
The knowledge I had gained from the first few units of the award did not go unseen. I was offered a position with the company as their Home Trainer. Carrying out the apprenticeship at the same time was great as I was learning constantly whilst teaching others, which kept my practice current and correct. I was extremely excited when Jackie nominated me for Babington’s learner of the month, and I won!
The diploma was very flexible as you could choose some of your own units to develop your skills in certain areas. This increased my skills and knowledge, and I progressed to Lead Trainer with the company and other senior roles.
I would highly recommend anyone who wants to gain knowledge of a certain sector to carry out an Apprenticeship with Babington Group. All the staff are so helpful. Doing this qualification was one of the best decisions I have made, and if that’s not enough you get a graduation on completion which I am looking forward to attending in December!
Susan Pilbath, Level 3 Diploma in Business and Administration
I was enrolled on the training through my employer Synergy Health as part of my NVQ. We deal with hospital sterilisation, and I work in the office in a diverse admin role.
The course was carried out in my usual work environment, in which I deal with the investigation of customer complaints, including rectifying them. I also organise training for our staff and deliver some myself – both practical and theoretical. My course has strengthened my confidence with both of these tasks, and my communication skills with customers and colleagues.
I also deal with all new equipment set up in our tracking system – including checking that they comply with the UK regulation and processing guidelines, which also includes communication with manufacturing companies. The course helped me a lot in strengthening my IT skills, along with my ability to prioritise. It was so handy to pick up some tricks on how to better organise my workload.
I met my assessor on a regular basis, and she was very helpful, and gave me great advice and guidance throughout the whole course. I really enjoyed working with her. During the course I have learned a lot, picking up new skills and strengthening the already existing ones. Acquiring these new skills has filled me with satisfaction, and has motivated me enormously!