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LOGISTICS, RETAIL AND COMMERCE APPRENTICESHIP

Retailer Level 2

Starting a successful career can be difficult without the correct blend of skills and the right foundations. Retail professionals must have product and industry knowledge, a problem-solving mindset, and the ability to deal with customers in a friendly and professional manner.

This Retailer Level 2 apprenticeship gives individuals the chance to gain the foundation of skills needed to begin their Retail career. Through our blended delivery style and range of topics you will gain an understanding of customer communication, merchandising, promotion, business environments and team working. These skills will help prepare you for a successful career.

Retailer level 2 programme features

  • Interactive workshops and sessions
  • Regular development meetings with expert Coach or Trainer
  • Evidence workplace tasks to prove skills and behaviour
  • Maths and English Level 2 (if not already obtained)
  • Develop your confidence and key skills

At a glance

Relevant to

Retail employee in a non-management role providing customer service

Entry requirements

None

Apprenticeship

Type

Apprenticeship

Standard

Retailer Level 2

Level 2

Level

Level 2

Format/Modality

Blended learning delivery

Duration

12 months + 3 month EPA

England

Geography

England

Cost

£4,000, Levy funded

Contextualisation available

Yes

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Programme outcomes

For employers

This apprenticeship develops individuals into retail professionals. Learners are exposed to various aspects of the retail industry allowing them to develop a unique skill set, which are an asset to any business. These skills include customer service and communication skills, the ability to merchandise and promote products effectively and the importance of personal development and collaborate teamwork.

For learners

On completion of this apprenticeship, you will be comfortable with various aspects of Retail. You will have a greater understanding of the significance of your role, your responsibility to promote products and deliver great customer service. You will be able to advance into a more senior role in the future and support your organisation in improving their products and services.

Logistics and retail header - cropped

Learning journey overview

Building on your existing skills and experience, during this apprenticeship you will:

  • Business, environment, legal and governance
  • Customer, communication, and diversity

  • Brand and marketing, and technology
  • Technology

  • Merchandising, product, and service
  • Teams and performance

  • 30-minute multiple choice test
  • Practical observation
  • Professional discussion

On completion

  • You can progress into a team leading, supervisory or first line management retail role, with the skills gained on this course
  • Further your learning with higher level apprenticeships such as Retail Team Leader Level 3 and/or Retail Manager Level 4
Want more information? Download the programme overview here Download

What our learners have to say

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My Skills Coach was extremely positive towards me the whole way through my apprenticeship. She made me believe in myself and I would not have completed this course without her amazing support

Retailer Level 2 Learner

Excellence in numbers

Delivering meaningful outcomes

Trust your professional development to the experts. We're proud to help upskill thousands of professionals every year and support businesses in building the talent pipelines of tomorrow.

81

Our Retailer Level 2 programme received an NPS score of 81 in academic year 2020/21

91%

Babington received a 91% 'positive destination' rate across apprentices in academic year 2020/21

83%

Babington received a Customer Satisfaction rate of 83% for academic year 2020/21

Supercharge your career

  • Enriched and interactive learning resources
  • Develop professional excellence and personal confidence and capability
  • Access to industry experts
  • Benefit from 1:1 coaching and mentoring throughout
  • Fully blended delivery model for learning that suits you
  • Become a member of the UK's largest community of apprentices
Ready to get started? Enquire about this programme today Let's go!

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