Infrastructure Technician Apprenticeship

Level 3

To get in touch, call us on 0333 323 4050

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Introduction to the course 

This level 3 apprenticeship programme is designed to equip participants with the knowledge and skills to develop as an Infrastructure Technician within a business, supporting productivity through the use of IT. This will enable growth and bring brand new technological skills to a workforce. 

The learner will be supported by a mentor throughout their programme who will encourage development of their wider skills as well as developing their underpinning technical competencies within the workplace. 

Learner outcomes 

The learner will develop skills across five core areas relevant to the working knowledge required of an Infrastructure Technician which includes the following: 

  • Networking and Architecture 
  • Mobility and Devices 
  • Cloud Services 
  • Coding and Logic 
  • Business Process 


The learner is assessed throughout the programme and is required to take knowledge module examinations for each of the units. Once all course units have been completed, the learner will progress to an End-Point Assessment. 

Learners must achieve Level 2 English and Mathematics before completing the programme. 

A good fit for 

Entry level routes into IT, help desk technician roles providing first or second line support or network support. 

Future job roles 

  • Network Engineer 
  • Second Line Support 
  • IT Support Engineer 

What’s next? 

On completion of the apprenticeship, learners may apply for entry onto the register of IT Technicians. Learners may also have the opportunity to progress to a higher apprenticeship. 

Who is this apprenticeship for?

Whether you’re looking for your first role, or have some experience but want to top up your skills and competencies, then this course is for you. If you’re searching for a role, take a look at our vacancies.

For more information, get in touch with us below, or speak to our advisors on 0333 323 4050

Apprentice or Employer?

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