Infrastructure Technician Apprenticeship

Level 3

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Introduction to the course

Our Infrastructure Technician Level 3 apprenticeship is designed to equip you with the knowledge and skills to develop as an Infrastructure Technician. This will allow you to support productivity through the use of IT. This programme has been designed by industry leading employers to ensure our apprentices receive the most relevant technology training for industry.

Over this 12-15 month apprenticeship, apprentices will gain a wide range of knowledge and experience, alongside the fundamental skills to succeed in any technology role.


Module 1: Networking and Architecture
This is the first module of the five knowledge modules required for the Level 3 Infrastructure Technician programme. It covers the range of concepts, approaches and techniques that are applicable to networking and architecture.

Module 2: Mobility and Devices
The second module validates your expertise and knowledge of fundamental Windows devices and mobility. This covers; enterprises mobility, devices configuration, and data access and management.

Module 3: Cloud Services
This module teaches participants to demonstrate knowledge and understanding of cloud services, principles and techniques.

Module 4: Coding and Logic
This is the fourth module of the five knowledge modules which allows participants to demonstrate knowledge and understanding of coding and logic principles and techniques.

Module 5: Business Process
This module teaches participants to demonstrate knowledge and understanding of business processes, principles and techniques, including security, data protection, business continuity and disaster recovery.


This programme lasts for 12-15 months, with participants receiving training sessions during the initial stages of the programme. Babington Apprenticeships will liaise with employers to establish a timetable for these sessions.

Future job roles

  • Help desk technician
  • First/second line support
  • Network support
  • IT infrastructure technician
  • Desktop support engineer

Apprentice or Employer?

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