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This level 3 apprenticeship supports the handling of the day to day queries faced by HR professionals from recruitment to retirement.
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Introduction to the course:
Team members that provide HR Support typically work in organisations supporting the wider HR function. The role is likely to include providing front line support to managers and employees with HR advice and working on a range of processes from recruitment through to retirement.
Key responsibilities may include providing advice to managers on a wide range of HR issues, using company policy and relevant laws to provide guidance that is compliant and protects the organisation against potential employment tribunals or legal challenges.
Learner outcomes:
Learners will develop their core HR knowledge establishing the values by which their organisation operates by and how this applies to their role. Learners will understand the HR systems and processes used and be able to apply these as part of the HR function supporting the implementation of HR changes or projects within the business.
Learners will be required to develop their skills in order to maintain HR records as part of the services delivered and ensure that reports and management information related to HR data are produced. Service delivery will be excellent, providing support, solutions and advice to colleagues, building their own expertise in HR matters.
Assessment
Learners will be assessed through on-programme learning before progressing to the end point assessment where they will be required to complete a consultative project based on real examples of work undertaken in their role. The project will be supported with a professional discussion focussing on the skills and behaviours required of the learner.
Learners must achieve Level 2 English and Mathematics before completing the programme.
A good fit for
Those looking enter HR roles or develop their skills and knowledge to become HR professionals.
Future job roles
- HR Manager
- HR Assistant
- Talent Resourcer
What’s next?
On completion, learners may be eligible to apply to become an Associate member of the CIPD. This programme forms the basis for further development and learners may progress to the Level 5 HR Consultant/Partner apprenticeship.