What will I be doing?
The level 2 business administration apprenticeship is designed with a variety of administrative roles in mind, including receptionists, junior legal secretaries, junior medical secretaries, and roles that involve digital marketing and social media.
The course will allow you to build a foundation of skills which are needed to be successful in this role, with guidance and on the job training. You will work through a variety of modules for you to gain the experience and skills needed to succeed as an administrator, which include:
- Organising business travel and accommodation
- Providing administrative support for meetings
- Organising events
- Using a telephone and voicemail system
- Learning a variety of software essential to this role, including Excel, web software, and specialist software specific to the company.
There are also optional modules in which you will be able to learn the principles of marketing theory, digital marketing, and customer relationships.
What qualifications will I achieve?
You will achieve a level 2 Certificate in Business Administration, and if required, you can achieve level 2 Functional Skills qualifications in Mathematics, English, and ICT.
The level 2 certificate in Business Administration will give you a foundation of knowledge and experience in the role, which you can then strengthen by progressing onto the level 3 apprenticeship.
What are the entry requirements?
As with all apprenticeships, the only entry requirements are that you can demonstrate a basic ability with maths and English.
It is of course important that you are passionate about working in the industry, and eager to do well.
What can I do afterwards?
Because of a number of optional modules provided in this qualification (in topics such as marketing, customer service, social media and team leading), a qualification in business administration can prepare you for many types of role in a variety of industries.
Most companies need some sort of administrative support, and some examples of roles that come from completing this qualification include secretaries, receptionists, personal assistants, junior office administrators and data entry clerks.
Apprentice or Employer?
At school there was a big push for A level students to progress to university, but I felt that I was ready to step into the world of work. The apprenticeship programme was a fantastic opportunity to carry on studying whilst gaining valuable work experience.
The Babington approach offers the flexibility I need to be able to undertake further learning. My tutor is great. She’s on hand whenever I need her; setting me detailed action plans for guidance but lets me progress my apprenticeship at the pace my job allows.
This experience built my confidence in so many areas I was previously uncomfortable with. The expectations were made clear throughout the whole course and Babington’s advisors were very flexible if at any time targets could not be met. They were always helpful, welcoming and played a major role in keeping me on track and motivated.