Training provided:

• Customer service practitioner Level 2 (GCSE)
• The apprenticeship will take a minimum of 12 months to complete
• Apprentices will be required to have or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship
• Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at Professional level

Requirements and prospects:

Desired skills:

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills

Personal qualities:

• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working

Future prospects:

• Clear career path
• Ability to train for additional qualification
• Incentives & rewards offered
• Competitions run weekly

Desired qualifications:

• GCSE or equivalent Maths and English (Grade C/4 or above) Essential

Things to consider:

• Have your own car and full UK licence Elite club to win Overseas trip Weekly competitions to win prizes Platinum club to win a trip away Competitive environment Clear daily goals Clear career path On the job training.

Application process

1. Once you’ve found a role you’re interested in, simply click the apply button and fill out the form
2. One of our team will then be in touch to talk to you a bit more about your aspirations and what happens next
3. If you want to be really proactive, you can also email us your CV here quoting the role you’re interested in

You can read more about the candidate journey and register for job alerts here.