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Unlock the potential of your workforce with funded learning. Discover ‘Untapped to Unlimited’ and get the latest free resources here.

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Unlock the potential of your workforce with funded learning. Discover ‘Untapped to Unlimited’ and get the latest free resources here.

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Apprenticeship

Apprentice Customer Service Adviser

Full-mask-team-studying-laptops

 

An ideal opportunity to kickstart a career in the Insurance Sector. The successful candidate will be working towards the Insurance Practitioner Level 3 with Babington.

 

What will the apprentice be doing?

As an Apprentice Customer Service Adviser, you will play a key role in the success of an established and expanding local business;

  • Contribute to the smooth running of the office and ensuring our customers are at the heart of everything we do.
  • Whilst in training you will provide administrative support to the team and at the same time will be working towards your product licensing.
  • Answering the telephone and eventually handling enquiries, provide insurance quotations, undertake insurance transactions and general sales tasks with a ‘can-do’ proactive attitude.

Training provided:

  • Insurance Practitioner Level 3

Requirements and prospects:

Desired skills and Personal qualities:

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills

Future prospects:

  • For the right candidate, a full time permanent position will be offered following successful completion of the apprenticeship scheme.

Desired qualifications:

  • GCSE or equivalent Maths and English (Grade Grade A-C/8-4) Essential
  • A Level or equivalent one or more business related subjects (Grade Grade A-C/8-4) Essential

Things to consider:

Preferable:
  • A clean driving license
  • 2 “A” Levels
Key Benefits:
  • No weekend work
  • Starting at 31 days annual holiday entitlement (inclusive of Bank Holidays)

Wage:

Starting at £5.50 per hour and increasing as follows:

  • Pass motor license – £6.5 per hour
  • Pass home license – £7.5 per hour
  • Upon completion, should a permanent position be offered, the starting salary would be £11 per hour (£21,450 per annum)

 

Application process

  1. Once you’ve found a role you’re interested in, simply click the apply button and fill out the form
  2. One of our team will then be in touch to talk to you a bit more about your aspirations and what happens next
  3. If you want to be really proactive, you can also email us your CV here quoting the role you’re interested in

You can read more about the candidate journey and register for job alerts here.

Apply

Job details

  • Ref VAC1000064754
  • Sector: Financial Services
  • Programme: Insurance Practitioner Level 3
  • Location: NFU OFFICE, UNIT 2A LAKELAND BUSINESS PARK, COCKERMOUTH, CA13 0QT
  • Salary: £10,725.00
  • Closing Date: 01 / 09 / 2022
Apply

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